In order to give members impacted by this change plenty of time to plan for their coverage needs in 2018, we are notifying affected members over the next few days that their current plan will be discontinued on December 31, 2017. This includes all on and off exchange members outside of rating regions 1, 7 and 10, and HMO members in rating region 7. It’s important to note that until 2018, their coverage stays the same. All they need to do is keep paying their premiums.
Blue Shield of California has experienced ongoing system issues that have recently been corrected. As a result of these issues, some Individual and Family Plan members received past billing statements showing incorrect amounts due. Affected members will receive a detailed statement of corrections for these past months and, in some cases, previous years, in their January billing statements. Those who have been over billed will be credited, and those who have been under billed will only be responsible for adjustments to the December premium, not for past months of accrued charges.
Covered California is ratcheting up the emails and letters to consumers on a variety of topics from immigration verification to renewing their health plans for 2015. Some of these letters for additional information, consent, or to manage verifications will ultimately be confusing to the consumer. In a Certified Insurance Agent webinar, Covered California went over […]