Covered California is ratcheting up the emails and letters to consumers on a variety of topics from immigration verification to renewing their health plans for 2015. Some of these letters for additional information, consent, or to manage verifications will ultimately be confusing to the consumer. In a Certified Insurance Agent webinar, Covered California went over […]
What counts as income for MAGI?
A key service agents provide to ACA health insurance eligible clients is assisting them to determine their Modified Adjusted Gross Income, MAGI. This unfortunately puts agents in the role of being income and tax experts. One of the biggest questions agents get is what qualifies as household income for the purpose of receiving the Advance […]
Covered California updates income section
Covered California has updated the CalHEERS income section of the individual and family plan application to accommodate partial year employment. This was accomplished with the insertion of simple date fields. Now, instead of the annualized income from a job a client has left, the employment can just have a start and end date. Changes to […]
Covered California continues to keep agents in the dark
The Covered California CalHEERS online enrollment system continues to be upgraded to fix problems and accommodate household changes, but Certified Insurance Agents (CIA) are rarely notified of the updates. As CIAs helped enroll 40% of Covered California’s households and continue to update their clients changes through the system, agents deserve to be provided regular updates […]