For Certified Insurance Agents enrolling clients into health plans through Covered California for an August 1, 2014 effective date, many have been asking why it is taking so long for the enrollment data to be transmitted to the carrier. Customer Service Representatives at Anthem Blue Cross and Covered California acknowledged on July 28th that enrollment […]
Is a free health agent listing enough to counter Navigator marketing?
With Covered California moving forward on the Navigator grant program consumers will have to contend with even more and potentially confusing marketing for ACA health plans this fall during open enrollment. The new Navigator program will allow non-profit organizations that receive grant money to create radio and TV commercials along with opening store fronts to […]
Covered California approves Navigators soliciting health insurance
The Covered California Board approved a resolution at their June 2014 meeting to allocate $16.9 million toward establishing a Navigator program. Under the new Navigator program organizations awarded grants will be encouraged to open store fronts, theyll receive bonuses for exceeding enrollment projections and theyll be allowed to advertise their services. Short of requiring an […]
Confusing CoveredCA LMS letter to agents
It what seems to be a core principle of Covered California, they have sent out another confusing letter, this time regarding the Learning Management System and agent certification. In a relationship where agents take nothing for granted when it comesto Covered California, hundreds of certified agent called the SHOP line to inquire if they were […]
Are California SHOP enrollment projections over estimated?
Covered California staff is forecasting that SHOP enrollment will double by the end of 2014 and double again during open enrollment for 2015. A list of assumptions was given for the stellar forecast enrollment during the May 2014 Board meeting where the topic was revenue projections from fees charged on individual small group members. Based […]
Supporting agents to help their clients
Agents and brokers drove in 39% of the enrollments for Covered California during the 2013-14 ACA open enrollment period with the least amount of training and resources of any group submitting applications. As Covered California starts their budget process allocating money for 2014 training, I had to speak publicly at a Board meeting and plead […]
Covered California surveys agent experience
Did you get your Covered California agent survey and how did you respond? It was a pleasant surprise that a survey from Covered California showed up in my email in-box. Does this survey represent a new chapter in communications between agents and the California exchange or will Covered California continue business as usual with the […]
Is there a Covered California Agent Commission Crisis?
Through casual conversation and on various Internet forums numerous agents and brokers have mentioned they arent getting paid commissions for business they submitted through Covered California. Is there a crisis of commissions not being paid to Certified Insurance Agents? Without reliable data from the agent community it is hard to tell if the missing commissions […]
Covered California SHOP delays agent commissions
Covered California’s Small Business Health Options Program (SHOP) announced on May 7th that agent commissions will once again be delayed. This comes on the heels of last months announcement that SHOP hoped to pay commissions at the end of April. SHOP has had to completely move all billing data for the small groups enrolled onto […]
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