Enrolling in person is important to many consumers, and Certified Enrollment Counselors in the Navigator Program play a critical role by providing one-on-one assistance to consumers who need it. During the last open-enrollment period, approximately 70 percent of eligible consumers enrolled or renewed with assistance from Certified Insurance Agents or Certified Enrollment Counselors, including Navigators, or received help by phone from Service Center representatives.
Covered California has award $17.1 million dollars to 66 organizations to be known as Navigators to enroll 93,467 individuals from October 2014 to June 2015. The average cost per enrollment for the Navigator program is $190 per person with some Navigators receiving as much as $435 per enrollment. For each additional 100 enrollments above the […]
With Covered California moving forward on the Navigator grant program consumers will have to contend with even more and potentially confusing marketing for ACA health plans this fall during open enrollment. The new Navigator program will allow non-profit organizations that receive grant money to create radio and TV commercials along with opening store fronts to […]
The Covered California Board approved a resolution at their June 2014 meeting to allocate $16.9 million toward establishing a Navigator program. Under the new Navigator program organizations awarded grants will be encouraged to open store fronts, theyll receive bonuses for exceeding enrollment projections and theyll be allowed to advertise their services. Short of requiring an […]