It is no news to the first wave of Covered California Certified Insurance Agents in 2013 that Californias online health insurance exchange was not ready for business. The number one complaint from agents was they were not receiving credit, and ultimately commissions, from the numerous individual and family enrollments they were performing. One health […]
2014 IRS ACA Tax Credit, Penalty and Exemption Forms
The IRS has released a variety of documents related to reporting Affordable Care Act Advance Premium Tax Credit reconcilation, exemptions from the mandate to have health insurance coverage, and directions for caculating the Shared Responsibility Payment. Before taxpayers can crunch the numbers on their tax refund or liability they will have to either either a […]
Agents should be paid commissions on Medi-Cal enrollments
What’s the difference between a Covered California enrollment for a subsidized private plan and Medi-Cal? Nothing when assisted by a Certified Insurance Agent. A Medi-Cal enrollment takes just as much knowledge, experience and time to perform for an agent as an enrollment for a private plan through Covered California. Yet, a Medi-Cal enrollment only yields […]
How to correct polygamous Covered California households
The Covered California sales seminar for 2015 open enrollment held on December 3rd covered numerous topics. While new sales collateral, store front signage and immigration updates were covered, the bulk of the webinar was devoted to tips, tricks and more work-a-round solutions for enrollment system glitches. The last part of the seminar was a 16 […]
CoveredCa online enrollment software seminar
Covered California presented a short seminar and long video about the updates and changes to the CalHEERS online enrollment system. The presentation should have been entitled Bugs and Workarounds because there are more known issues than anyone at Covered California is willing to admit with the program. The breadth of the issues and challenges with […]
Covered California Navigator Sales Funnel Seminar 3
Covered California held their third sales seminar for enrollment partners on November 5th. While there was plenty of information for Certified Insurance Agents, it was apparent that Covered California has developed a marketing strategy to funnel sales to the Navigators. In addition to a media blitz including a bus to tour through the state, Covered […]
More cuts to health agent commissions, can independents survive?
The commission structure for individual and family plans has been on a steady decline since the Affordable Care Act began to be implemented in 2011. As the commissions to agents have decreased, the request from clients for assistance has increased. Now a major carrier has announced a reduction in commissions for small group plans. There […]
Covered California Sales Seminar 2
Covered California held its second in a series of sales seminars for Certified Insurance Agents. The webinar was punctuated by technical glitches and an amateurish quality of the presenters. They did manage to address several questions that had less to do about sales and more about the CalHEERS on-going technical problems and new voter registration […]
Mandatory California Agent Voter Registration Training
Covered California Certified Insurance Agents (CIA) were informed on October 22nd that they would have to attend mandatory voter registration training. All CIAs must assist consumers with registering to vote after they have completed enrolling them in a Covered California health plan. Mandatory webinar based training will be released later for agents to complete. Agents […]
Covered California Report A Change function disabled
Covered California will be updating the enrollment software between October 13th and November 4th, 2014. This update disables the Report a Change function preventing consumers from adding a family member through either birth or adoption. Covered California has published escalation procedures for Certified Insurance Agents and Certified Enrollment Counselors to use when they need to […]
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