In addition, the study found that the political debates in Washington had spurred uncertainty among the uninsured and those who have a health plan through Covered California. However, while nearly two-thirds of those surveyed reported they were concerned about the future of Covered California and the Affordable Care Act, four out of five still plan to renew their coverage.
Covered California Only to Work with Agents, Not Support Staff
Covered California has reaffirmed their policy that only Certified Insurance Agents can call into the agent service center and request assistance for a Covered California consumer for whom they have been properly delegated. Support staff to the agent cannot call the service center on the agent’s behalf and make any changes or inquiries. Callers to the service center will authenticated by the agent’s name and Department of Insurance license number.