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Agents paid $9.2 M monthly on IFP Covered California enrollments

June 5, 2014 By Kevin Knauss 7 Comments

Agents and Brokers are paid by the insurance company, not the client.

Covered California enrollments assisted by Certified Insurance Agents are producing a minimum of $9.2 million per month in commissions as estimated from enrollment statistics released by the states ACA exchange. While this number may sound impressive, a good chunk of the enrollments were for individuals and families who already had health insurance. With many health […]

Filed Under: Commissions, Covered California Tagged With: Commissions, Health Insurance, Premiums, Rates

Supporting agents to help their clients

May 28, 2014 By Kevin Knauss Leave a Comment

Covered California needs to spend more on agent training and support.

Agents and brokers drove in 39% of the enrollments for Covered California during the 2013-14 ACA open enrollment period with the least amount of training and resources of any group submitting applications. As Covered California starts their budget process allocating money for 2014 training, I had to speak publicly at a Board meeting and plead […]

Filed Under: Covered California Tagged With: ACA, Agents, Brokers, Covered California, Funding, Training

Covered California surveys agent experience

May 21, 2014 By Kevin Knauss 2 Comments

Covered California sends out survey to Certified Insurance Agents.

Did you get your Covered California agent survey and how did you respond? It was a pleasant surprise that a survey from Covered California showed up in my email in-box. Does this survey represent a new chapter in communications between agents and the California exchange or will Covered California continue business as usual with the […]

Filed Under: Covered California Tagged With: Agents, Brokers, Covered California, Survey

Is there a Covered California Agent Commission Crisis?

May 14, 2014 By Kevin Knauss Leave a Comment

Agents are reporting they aren't being paid commissions on enrollments through Covered California.

Through casual conversation and on various Internet forums numerous agents and brokers have mentioned they arent getting paid commissions for business they submitted through Covered California. Is there a crisis of commissions not being paid to Certified Insurance Agents? Without reliable data from the agent community it is hard to tell if the missing commissions […]

Filed Under: Commissions, Covered California Tagged With: Commissions, Covered California, Medi-Cal, SHOP

Covered California SHOP delays agent commissions

May 8, 2014 By Kevin Knauss Leave a Comment

Covered California’s Small Business Health Options Program (SHOP) announced on May 7th that agent commissions will once again be delayed. This comes on the heels of last months announcement that SHOP hoped to pay commissions at the end of April. SHOP has had to completely move all billing data for the small groups enrolled onto […]

Filed Under: Covered California, SHOP Tagged With: Agents, Commissions, Covered California, SHOP

Health Insurance Agent and Broker Guild for California

May 6, 2014 By Kevin Knauss Leave a Comment

Health agent on hold with Covered California during open enrollment.

Aside from the enumerable website issues of both Healthcare.gov and Covered California, perhaps the largest problem of the ACA open enrollment centered around accessible and reliable information concerning how to enroll for the new ACA health plans. California health agents and brokers, who were handling hundreds of client enrollments each, bore the brunt of this […]

Filed Under: CalHABG Tagged With: Agents, Brokers, California, Health, Insurance

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