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Supporting agents to help their clients

May 28, 2014 By Kevin Knauss Leave a Comment

Covered California needs to spend more on agent training and support.

Agents and brokers drove in 39% of the enrollments for Covered California during the 2013-14 ACA open enrollment period with the least amount of training and resources of any group submitting applications. As Covered California starts their budget process allocating money for 2014 training, I had to speak publicly at a Board meeting and plead […]

Filed Under: Covered California Tagged With: ACA, Agents, Brokers, Covered California, Funding, Training

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Kevin Knauss

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