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Mysterious System Changes to Covered California Accounts

August 6, 2014 By Kevin Knauss 20 Comments

County Medi-Cal offices can change a Covered California account under the user ID of System.

Have you ever wondered how one of your Covered California accounts got changed when you know that neither you nor the client touched application? Covered California accounts are being mysteriously changed without the applicants knowledge or consent. If you check the Transaction History of the account you might find that this mysterious user known as […]

Filed Under: Covered California, Medi-Cal Tagged With: CalHEERS, Changes, Covered California, Medi-Cal, Reporting, System

Medi-Cal basics for Certified Agents

August 5, 2014 By Kevin Knauss 2 Comments

Medi-Cal basics for Certified Agents.

Throughout the past year of enrolling individuals and families into the Covered California health plans, Certified Insurance Agents were in the dark when it came to Medi-Cal. The Department of Health Care Services held a webinar on July 31st to review of the essential basics of the Medi-Cal program. Even if you only review the […]

Filed Under: Certified Agents, Medi-Cal Tagged With: Medi-Cal

Is there a Covered California Agent Commission Crisis?

May 14, 2014 By Kevin Knauss Leave a Comment

Agents are reporting they aren't being paid commissions on enrollments through Covered California.

Through casual conversation and on various Internet forums numerous agents and brokers have mentioned they arent getting paid commissions for business they submitted through Covered California. Is there a crisis of commissions not being paid to Certified Insurance Agents? Without reliable data from the agent community it is hard to tell if the missing commissions […]

Filed Under: Commissions, Covered California Tagged With: Commissions, Covered California, Medi-Cal, SHOP

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