Agents and brokers drove in 39% of the enrollments for Covered California during the 2013-14 ACA open enrollment period with the least amount of training and resources of any group submitting applications. As Covered California starts their budget process allocating money for 2014 training, I had to speak publicly at a Board meeting and plead […]
Covered California surveys agent experience
Did you get your Covered California agent survey and how did you respond? It was a pleasant surprise that a survey from Covered California showed up in my email in-box. Does this survey represent a new chapter in communications between agents and the California exchange or will Covered California continue business as usual with the […]
Health Insurance Agent and Broker Guild for California
Aside from the enumerable website issues of both Healthcare.gov and Covered California, perhaps the largest problem of the ACA open enrollment centered around accessible and reliable information concerning how to enroll for the new ACA health plans. California health agents and brokers, who were handling hundreds of client enrollments each, bore the brunt of this […]