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News & Announcements about health insurance in California




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Covered California Extends 2017 Open Enrollment With Agent Support

January 27, 2017 By Kevin Knauss Leave a Comment

Open Enrollment for 2017 coverage with a Covered California Health Plan ends on Tuesday, January 31, 2017. Covered California is allowing consumers who attempted to enroll by January 31 an extra four days to complete enrollment and select their health plan. Some consumers may face challenges completing enrollment and Covered California is committed to helping all consumers who attempted to find help cross the enrollment finish line.

Filed Under: Certified Agents, Covered California Tagged With: 2017, Agents, Covered California, Enrollment, Special

Covered California Special Enrollment Instructions for 2016

February 17, 2016 By Kevin Knauss 1 Comment

Covered California has released instructions for navigating the Special Enrollment Periods consumers are eligible for when they have a qualifying event. It’s important that the online application be filled out a certain way for different qualifying events.

Filed Under: Certified Agents, Covered California Tagged With: Covered California, SEP, Special Enrollment Period

Covered California melts down during renewal period

October 15, 2015 By Kevin Knauss Leave a Comment

As Covered California began to allow consumers to renew their health insurance for 2016 the online enrollment system has ceased to operate. They issued an Agent Alert on Thursday at 2:45pm.

Filed Under: Certified Agents, Covered California Tagged With: Agents, Covered California, Enrollment

Medi-Cal Payments Ending for Health Agents

July 29, 2015 By Kevin Knauss 2 Comments

Pursuant to the California State budget enacted for fiscal year 2015-2016, however, payments will no longer be made for enrollments in Medi-Cal submitted after June 30, 2015.

Filed Under: Certified Agents, Covered California, HPN, Medi-Cal Tagged With: Agents, Covered California, Medi-Cal

Health agent sues Covered California for damages

January 11, 2015 By Kevin Knauss 3 Comments

  It is no news to the first wave of Covered California Certified Insurance Agents in 2013 that Californias online health insurance exchange was not ready for business. The number one complaint from agents was they were not receiving credit, and ultimately commissions, from the numerous individual and family enrollments they were performing. One health […]

Filed Under: Certified Agents, Commissions, Covered California, HPN Tagged With: Agents, Commissions

More cuts to health agent commissions, can independents survive?

October 30, 2014 By Kevin Knauss 4 Comments

Health insurance commissions continue to erode, pushing out the independent agent.

The commission structure for individual and family plans has been on a steady decline since the Affordable Care Act began to be implemented in 2011. As the commissions to agents have decreased, the request from clients for assistance has increased. Now a major carrier has announced a reduction in commissions for small group plans. There […]

Filed Under: Certified Agents, Commissions Tagged With: Agents, Commissions, Health

Covered California Sales Seminar 2

October 25, 2014 By Kevin Knauss 1 Comment

Covered California held its second in a series of sales seminars for Certified Insurance Agents. The webinar was punctuated by technical glitches and an amateurish quality of the presenters. They did manage to address several questions that had less to do about sales and more about the CalHEERS on-going technical problems and new voter registration […]

Filed Under: Certified Agents, Covered California Tagged With: Agents, Counselors, Covered California, Enrollers, Sales Seminar

Mandatory California Agent Voter Registration Training

October 23, 2014 By Kevin Knauss 2 Comments

Covered California Certified Insurance Agents (CIA) were informed on October 22nd that they would have to attend mandatory voter registration training. All CIAs must assist consumers with registering to vote after they have completed enrolling them in a Covered California health plan. Mandatory webinar based training will be released later for agents to complete. Agents […]

Filed Under: Certified Agents Tagged With: Registration, Voter

Covered California Report A Change function disabled

October 17, 2014 By Kevin Knauss Leave a Comment

Covered California disables the Report a Change function until November 4, 2014.

Covered California will be updating the enrollment software between October 13th and November 4th, 2014. This update disables the Report a Change function preventing consumers from adding a family member through either birth or adoption. Covered California has published escalation procedures for Certified Insurance Agents and Certified Enrollment Counselors to use when they need to […]

Filed Under: CEC, Certified Agents, Covered California Tagged With: Baby, Covered California, Error Code, Report a change

Covered California sends pre-termination letters to immigrants

October 17, 2014 By Kevin Knauss Leave a Comment

Covered California sends letters informing consumers their health plans will cancelled on October 31st.

From Covered California communication with Certified Insurance Agents and Certified Enrollment Counselors Pre-Termination Notices Will Be Sent Today To Fewer Than 11,000 People SACRAMENTO, Calif. Covered California announced Monday it has been able to clear the citizenship/lawful presence status of the vast majority of individuals who were sent notices seeking verification documents in September, meaning […]

Filed Under: Certified Agents, Covered California Tagged With: Covered California, Immigration, Termination

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