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Anthem Blue Cross incorrect 2016 Bronze plan mailer

October 16, 2015 By Kevin Knauss Leave a Comment

anthem_blue_cross_imageCorrection- Update for certain 2016 individual Benefit Comparison Charts

October 12, 2015

Anthem Bronze PPO members with contract codes 1FZ3 and 1FZ4 received Benefit Comparison Charts in their 2016 Open Enrollment Kits that had incorrect coinsurance amounts listed for Tier 4 pharmacy benefits. The 2016 Tier 4 Retail Pharmacy benefits were listed as 0% coinsurance up to $500, and the Tier 4 Mail Order Pharmacy benefits were listed as 0% coinsurance up to $1,500. These amounts are not correct. The correct pharmacy benefits for 2016 are as follows:

Tier 4 Retail Pharmacy 100% coinsurance up to $500
Tier 4 Mail Order Pharmacy 100% coinsurance up to $1,500
 
Click here for a sample of the correction notice that is being mailed to members on October 16, 2015.

Sample Correction Letter

Changes to your 2016 Benefit Comparison Chart

Dear <Member first name Member last name>,

Thank you for choosing Anthem Blue Cross for your health care coverage. We’re writing to tell you about a correction to your 2016 Benefit Comparison Chart that was included in the Open Enrollment materials you recently received. The 2016 Tier 4 Retail Pharmacy benefits were listed as 0% coinsurance up to $500, and the Tier 4 Mail Order Pharmacy benefits were listed as 0% coinsurance up to $1,500. These amounts are not correct. The correct pharmacy benefits for 2016 are as follows:

Tier 4 Retail Pharmacy 100% coinsurance up to $500

Tier 4 Mail Order Pharmacy 100% coinsurance up to $1,500

We apologize for any confusion this may have caused. If you have any questions, call Customer Service at the number on your member ID card. We’re here to help.

Wishing you the best of health,

Individual Services

Applies to California Individual and Family plans, under 65


 

Filed Under: Anthem Blue Cross Tagged With: 2016, Anthem Blue Cross, Benefit, Bronze, Drug, Pharmacy

About Kevin Knauss

Independent health insurance agent and Certified Insurance Agent for Covered California. Serving all of California. Editor of Health Plan News for California consumers. Feel free to call him for clarification on items posted on this website at 916-521-7216 or email on his contact page of
www.insuremekevin.com

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