Health Net Provides Information for California, Oregon and Washington Fire Victims and Evacuees
Health Net providing access to essential prescriptions and other services
LOS ANGELES–(BUSINESS WIRE)–Health Net is helping ensure that its members who have lost their homes or been evacuated due to any of the current wildfires in California, Oregon and Washington have access to essential prescription medications, critical Health Net information and other services to help them cope with grief, loss, stress or trauma.
“This summer’s wildfires are creating emotional situations for many of our members,” said Steve Sell, president of Health Net’s Western Region Health Plan. “We are reaching out to those in the most heavily impacted states in the West to help ensure they have uninterrupted access to the medical services and products they need to stay well.”
Prescription Information
Health Net will approve for payment any essential prescription medications (at the usual copayments and deductibles) for any Health Net member in California, Oregon and Washington whose medicine was lost in a wildfire or remained behind during an evacuation. To obtain an emergency supply, these members simply need to return to the pharmacy where the original prescription was filled. For questions or assistance, affected Health Net members may call 800-400-8987.
Coping Assistance
Health Net members who lost their homes or have been evacuated due to current California, Oregon or Washington wildfires may contact MHN, Health Net’s behavioral health subsidiary, for referrals to mental health counselors, local resources or telephonic consultations to help them cope with stress, grief, loss or other trauma resulting from the fires.
For the duration of the fires and their immediate aftermath, affected Health Net members may contact MHN 24 hours a day, seven days a week at 800-227-1060.
Information for Health Care Providers
Health Net is taking steps to help ensure that health care providers in the areas of the wildfires are able to continue providing for Health Net members’ medical needs.
Health care providers who contract with Health Net may call 800-641-7761 for guidance on prescription refill guidelines, length of time to obtain authorizations for treatment, or approval for out-of-network services in the event a contracting provider or facility becomes unavailable.
Other Important Information
Depending on how the fire situation plays out, Health Net may make additional changes to its policies as needed to help ensure members have access to necessary health care services.