Health Net California PPO plans to require proof of residency

Kevin Knauss

8 years ago

Health Net

Important Update – California Individual & Family Plans PPO Insurance Plans

Effective Immediately – New eligibility requirements

January 12, 2016

Health Net Life Insurance Company (Health Net) now requires proof of California permanent residency for IFP PPO policies.

Health Net Life Insurance Company (Health Net) Individual & Family (IFP) PPO insurance plans have always required the California residency of the applicant in order to be eligible for coverage. Effective immediately, Health Net has implemented required proof of California permanent residency for IFP PPO policies. Applications for IFP PPO policies will now require the attached Proof of Permanent Residency form to be completed prior to proceeding with the enrollment process. At this time, our online enrollment tool is only available for quoting of plans and rates and not for enrollment in our PPO policies. To enroll in Health Net PPO products, you must submit a paper application.

Please note: All IFP PPO applications are currently pended and will require the Proof of Permanent Residency form to be completed and returned before the enrollment is processed. Letters are being mailed to applicants within the next seven business days. Failure to return this form and proof of residency within 15 calendar days will result in the application being denied.

Once the completed application and Proof of Permanent Residency form are returned, Health Net will process an approved application within 5 business days. Effective dates will be honored based on submission dates once currently pended applications are approved.

A summary of Health Net residency requirements are as follows. Applicant:

Must be a permanent resident of California prior to the requested effective date.
Must provide one (1) form of proof. Acceptable proof of residency documents are:
- Current California driver’s license or identification card.
- Current and valid California vehicle registration form in the applicant’s name.
- Evidence the applicant is employed in California.
- Evidence the applicant has registered with a public or private employment agency in California.
- Evidence that the applicant has enrolled his/her children in a California school.
- Evidence that the applicant is receiving public assistance in California.
- Voter registration form of receipt, voter notification card, or an abstract of Voter registration.
- Current California utility bill in the applicant’s name.
- Current California rent or mortgage payment receipt in the applicant’s name. Rent receipts provided by a relative shall not be accepted.
- Mortgage deed showing primary residency.
- Lease agreement in the applicant’s name.
- Government mail in the applicant’s name (SSA statement, DMV notice, etc.).

Letter being sent to current PPO applicants requesting proof of California residency

An important message from Health Net Life Insurance Company (Health Net)

Proof of Permanent Residency Required to Activate Your California Individual & Family Plans PPO Insurance Policy

Dear «FullName»,

We have received your application for a Health Net California PPO health insurance policy.

Why are you receiving this letter?

Health Net requires that, as an enrollee, you must currently be a permanent California resident prior to the start of your health insurance coverage.

What do you need to do?

Please fill out the enclosed Proof of Permanent Residency form and provide one (1) acceptable proof document within 15 days from the above date on this letter. If we do not receive your response within 15 calendar days, your application will be denied.

Acceptable proof documents include:

 Current California driver’s license or identification card.
 Current and valid California vehicle registration form in the applicant’s name.
 Evidence the applicant is employed in California.
 Evidence the applicant has registered with a public or private employment agency in California.
 Evidence that the applicant has enrolled his/her children in a California school.
 Evidence that the applicant is receiving public assistance in California.
 Voter registration form of receipt, voter notification card, or an abstract of Voter registration.
 Current California utility bill in the applicant’s name.
 Current California rent or mortgage payment receipt in the applicant’s name. Rent receipts provided by a relative shall not be accepted.
 Mortgage deed showing primary residency.
 Lease agreement in the applicant’s name.
 Government mail in the applicant’s name (SSA statement, DMV notice, etc.).

Thank you for your immediate attention. If you have any questions, please call our Customer Contact Center at

1-800-522-0088 (TTY: 711).

Sincerely,

Membership Accounting