Blue Shield notifies subscribers of Cal INDEX enrollment
This is a reminder of information we sent you last October. Blue Shield will notify a final group of subscribers in mid-October 2015 of Cal INDEX enrollment. This final group of subscribers enrolled before a more streamlined process was created earlier this year. Through the end of 2015, new Blue Shield subscribers will be notified via the online welcome process or via a buck slip in their welcome letter of their enrollment in Cal INDEX. Beginning in 2016, the notification will be incorporated into all Evidence of Coverage documents.
As you may be aware, Blue Shield of California cofounded the new statewide health information exchange, California Integrated Data Exchange (Cal INDEX), to reduce the cost and improve the quality of care for all Californians.
Cal INDEX is an independent not-for-profit organization that is creating a statewide database of electronic patient records that will include health information from doctors and health insurers. This allows healthcare providers and hospitals throughout the state to securely access patient health information so they can provide the safest, highest-quality care possible.
We are pleased to join other leading health plans, physicians, and hospitals as we automatically enroll our members in Cal INDEX.
Subscriber notification purpose
We will notify all Blue Shield subscribers* by mail of their automatic enrollment in Cal INDEX. The notification letter explains the purpose and value of Cal INDEX, its privacy practices, and the opt-out process.
* Note: Self-funded group clients are currently excluded from these mailings.
Helping subscribers opt out of Cal INDEX
Participation in Cal INDEX for Blue Shield members is completely free and voluntary. If a subscriber and/or their dependents do not wish to have their healthcare information displayed in Cal INDEX, they can fill out the online form at www.calindex.org/opt-out or call (888) 510-7142. They can follow the same process to re-establish participation in Cal INDEX at any time. Please see the FAQ at www.calindex.org/faq/ for additional information about how subscribers and their dependents can opt out of Cal INDEX.
Learn more
You and your clients can learn more about Cal INDEX at www.calindex.org. To learn more about Blue Shield subscriber notifications, please contact your Blue Shield account manager.
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